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Thames View Crematorium

Customer Service Team

Louise Knowlden

Louise Knowlden
General Manager

I joined the LCC in April 2019 as an administrator and am now the General Manager of Thames View. From day one, I felt destined to be here and I’m grateful to be able to support families through their grief, offering personalised care beyond their funeral service. I’m proud to lead an incredible, compassionate team that makes a difference every day.

Louise Miller

Louise Miller
Deputy General Manager

I’ve worked at Thames View since February 2021 after transitioning from the banking and housing sector. I have recently been appointed as Deputy General Manager and am also involved in administration and memorials. I love every part of my job as every day is unique. I leave work fulfilled, knowing that our team has helped make a difficult time more manageable for families.

Sharlie Quick

Sharlie Quick
Administrator

Having worked as a part time administrator and memorials advisor at The LCC since 2022, I enjoy building relationships with funeral directors and families. I’m passionate about providing the best support to those grieving and ensuring everything runs smoothly. I feel very privileged to work at Thames View, helping families honour their loved ones in our beautiful grounds, supported by a wonderful team.

Chapel and Crematorium Team

Jim Wardle-Young

Jim Wardle-Young
Senior Cremation Technician

Following 12 years as a funeral director, I’ve now worked at Thames View since 2016. I’m passionate about providing peace of mind to families, making a difference in aspects of my work, whether in the gardens, chapel or office. With a strong commitment to educating others about cremation, I’m dedicated to sharing this knowledge with the world. I love my job and my colleagues are my work family.

Kieran Day

Kieran Day
Cremation Technician

I’ve been at Thames View since mid-2024, after working as a funeral service operative and I’ve recently earned my FBCA Cremation certification. Helping families through difficult times is the most rewarding part of my job. Working alongside a team that shares the same values and commitment to providing the best service, makes it even better

Gardening Team

Daniel Ongley

Daniel Ongley
Head Gardener

I started as an apprentice and have worked up to my role as Head Gardener at Thames View over the last ten years, a role which I started in early 2024. Gardening was a passion shared with my grandfather, and I aim to create peaceful, tranquil grounds where people can reflect and remember their loved ones in a serene environment.