Meet the Team
Please meet our team below, all of whom would be delighted to welcome you to St Marylebone Crematorium.
Customer Service Team
Hayley McCarthy General Manager
As general manager I bring over a decade of operational leadership experience. With a strong focus on operational excellence and compassionate care, I lead the team in providing respectful and dignified services to families. I’m dedicated to fostering a supportive environment and ensure that every aspect of the cremation process is handled with professionalism and sensitivity.
Julie Bennett Crematorium Administration
With many years in the customer services industry, I'm an experienced crematorium administrator. Known for my organisational skills and attention to detail, I ensure the smooth operation of the facility, while providing compassionate support to families during difficult times. I'm committed to maintaining the highest standards of care and professionalism.
Chapel and Crematorium Team
Phil Novis Cremation Technician and Chapel Attendant
I’m a skilled cremation technician and chapel attendant, who has been serving families with compassion for over 25 years. With a focus on dignity and respect, I navigate each process with care and precision. I believe in honouring every life story and supporting families through their journey.
Shane Unwin Cremation Technician
With over 20 years of experience in the funeral service industry, I’m a compassionate cremation technician. I’m dedicated to providing respectful and dignified care, to ensures that each cremation process is handled with the utmost professionalism.
Gardening Team
Alan Wilkins Head Gardener
I’m the head gardener at St Marylebone crematorium with over 10 years of experience in landscape design and horticulture. Passionate about sustainable practices and biodiversity, I cultivate beautiful and thriving green spaces. I enjoy sharing knowledge with the community and inspiring others to connect with nature.
Lee Harris Gardener
I’m a passionate new gardener with a fresh perspective on creating beautiful green spaces. I’m eager to explore the art of gardening and am dedicated to learning and applying sustainable practices. I find joy in nurturing plants and connecting with the community through nature.
Andrew Olak Gardener
With over 35 years of experience at the London Cremation Company, I love working closely with nature and I believe in the importance of sustainable gardening practices. I’m a dedicated gardener with a passion for nurturing plants and creating beautiful outdoor spaces.
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